Need Help!

If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.

Shipping Information

After your order is confirmed, your item will be shipped within 7 to 10 days. We will ship the item from Pakistan via DHL, ensuring a secure and timely delivery. Once your item has been shipped, a tracking number will be provided to you for easy tracking of your order's status.

Customer Support

If you have any questions or need assistance, our customer support team is here to help! Please feel free to reach out to us at any time. You can contact us by email at astonishing.discovery@gmail.com or by phone at +923423432403. We are committed to providing prompt and friendly support to ensure a smooth shopping experience for you.

FAQ’s

1. Do you offer personalization?
Yes, we offer free engraving on our handmade kitchen knives! Whether you'd like your name, a special message, or even a logo, we can add it to your knife at no extra cost. After your order is confirmed, simply send us the details of what you’d like engraved via message. For logo engravings, please send the image file to our email at astonishing.discovery@gmail.com.

2. What if my item does not arrive?
If you experience any issues with the non-delivery of your item, please contact us directly. We’ll issue a prompt refund to ensure your satisfaction.

3. What if my item is not as described or has a defect?
If you feel that the item you received does not match the description, has a defect, or does not meet your expectations, please reach out to us immediately. We are committed to finding a quick solution to address any concerns and ensure you are fully satisfied with your purchase.

4. How long does shipping take?
After your order is confirmed, shipping typically takes 7 to 10 days. We ship all items from Pakistan via DHL, and you’ll receive a tracking number once your order is dispatched.

5. How can I track my order?
Once your order has been shipped, we’ll provide you with a tracking number. You can use this number on the DHL website to monitor your order's journey.

6. Do you offer international shipping?
Yes, we ship our products worldwide. Shipping fees and times may vary depending on your location.

7. How can I contact customer support?
Our customer support team is here to assist you! You can reach us via email at astonishing.discovery@gmail.com or by phone at +923423432403.

If you have any other questions, please feel free to get in touch with us. We’re always here to help!

Contact Us

We're here to assist you with any questions or concerns! You can reach us in the following ways:

  • Email: astonishing.discovery@gmail.com
  • Phone: +923423432403
  • Chat: For quick assistance, use our live chat option available on our website. Our team is ready to help you directly through chat.

Whether you have questions about an order, need help with personalization, or have any other inquiries, feel free to contact us anytime. We're committed to providing prompt and friendly support to ensure a smooth and satisfying experience for you.

Information

Email: astonishing.discovery@gmail.com

Phone: +923423432403

Address: NEAR MASJID SHAH SAAB WALI MOH, MOH DISTT GUJRANWALA-PAKISTAN